Fixly is an AI agent that triages, resolves, and closes IT tickets autonomously. Password resets, VPN issues, access requests, software installs. The repetitive 80% of your queue, handled before your team wakes up.
Point your IT support email at Fixly. Slack works too. Takes two minutes, not two quarters.
It reads your knowledge base, past tickets, and IT policies. Understands your stack, your tools, your rules.
Common issues get fixed instantly. Complex ones get triaged and routed to the right person with full context. You just watch the queue shrink.
Verify identity, reset credentials, confirm access. Done in seconds instead of waiting in queue.
Diagnose connection issues, walk users through fixes, escalate infrastructure problems automatically.
Handle license checks, compatibility verification, and installation guidance without tech intervention.
Route approvals, provision accounts, and grant permissions based on your org's policies.
Fixly is building toward a world where every company, no matter the size, has enterprise-grade IT support running autonomously, around the clock.